We accept insurance from most major private insurance companies. Accepted insurances vary by therapist. Please confirm with your insurance company that you are covered for psychological support before reaching out for payment information. If you are unsure about this process, please contact us, so we can assist you. Healthy Mind Psychology has Psychologists that currently accept the following insurances (but please note, not every Psychologist accepts all listed):

• AXA
• Cigna
• Simply Health
• Aviva
• Bupa
• Healix
• WPA
• Vitality
• Allianz

In-person and online sessions are typically 50 minutes long.

You do not need to prepare anything except for an open mind! The first session can seem daunting, particularly if this is your first time to speak with someone about personal issues. Your psychologist understands this and aims to create a relaxed, positive, and inclusive atmosphere.

You may bring someone with you to the appointment, but it is recommended that all individuals have private one-on-one time with their therapist to discuss individual thoughts and goals. Your psychology session is a judgment free environment that allows the greatest scope for openness and honesty, which can lead to the most beneficial outcomes. 

The exception to this rule may be for those enquiring about neuropsychological services. The opinion of someone who knew you before and after your injury may be valuable to help identify or corroborate the changes you have experienced over time. This third-person perspective may be helpful but may also not be necessary and therefore should be discussed at your session with your therapist.

Just about! Confidentiality is a cornerstone of the psychology profession and is taken very seriously. Ethical guidelines with which Healthy Mind Psychology associates abide strongly support the need for high levels of security to support confidentiality. Notes about your sessions will be taken but will be kept in a secure manner as directed by governing bodies and the law. There are some limits to confidentiality that are formally regulated. All of the rules and limitations of confidentiality will be discussed with you in the first session with your therapist.

• Confidentiality Agreement
• Minors Confidentiality Agreement
• Terms and Conditions
• Neuropsychology Terms and Conditions

We do not provide;

• Crisis services and cannot quickly offer assessments or intervention, this must go to the emergency services
• Paediatric therapy (children under 16)
• Family therapy
• Autism & ADHD assessments
• Psychosis or severe mental illness that would require more intensive treatment
• One off assessment and report for workplaces or the courts

Healthy Mind Psychology is not a crisis service. If you are in need of emergency support and having active thoughts of harm please contact your local emergency services or the Samaritan hotline on 116 123. We have a crisis help guide available in the resources section of the website should you need further information.